Frequently asked questions

GENERAL INFORMATION

• When did the hotel open ?
  The Mariano hotel opened in 1967. It is still managed by the same family.

• What are the check-in and check-out times?
  Check-in: 2:00 pm
  Check-out: 11:00 am

• Can I check in early?
  Often you can check-in before 2.00 pm , depending by the departure time of the previuos guest . If you arrive very early, you can store your bags in our left-luggage.

• At what time does the hotel close at night?
  The hotel is open 24 hours a day . If you get to the hotel at very late night you might find the door closed. In this case just ring the bell and the night receptionist will open the door.

• Do you have a left-luggage?
  Yes, we do.

• How much do you charge to store my luggage?
  No charges. It is completely free.

• How much do you charge to use the safety box ?
  It is free. We just ask for a deposit of a very few euros which will be refunded during your check-out

• Where is it possible to rent a car?
  The staff at Mariano Hotel would be more than happy to offer any assistance necessary. Car rentals are also available at the near Termini Train Station and the Leonardo da Vinci Airport.

• Does the hotel offer parking?
  One of the biggest parking in Rome is available at a distance of 300 meters from the hotel (not property of the hotel)

ROOMS

• On which floor can the rooms be found?
  The rooms are distributed on 4 floors

• Do the rooms have balconies?
  No, the hotel does not have balconies

• Do you have interconnecting rooms?
  No, the hotel does not have interconnecting rooms. You can ask for two rooms near to each other

• Is internet access available in the rooms?
  Due to a new Italian terrorism law, there are new strict rules for hotels to be allowed to provide internet to clients in their property, so temporarily we are forced to not offer this service in the hotel anymore. There are many unexpensive internet points in the area (shops, laundries, cafes etc.) from which you can access to the net.

BREAKFAST

• At what time is breakfast served ?
  The Mariano hotel serves breakfast from 7:00 am to 10:00 am

• Is Breakfast included in the price?
  Yes, a continental buffet breakfast is included.

BOOKING YOUR ROOM

• Why is my credit card needed to make a reservation?
  Your credit card details are required to make a reservation but will not be charged at the time of booking. Your credit card is only used as a form of guarantee. The hotel reserves the right to pre-authorize the amount of 1 night as guarantee in case of no show

• How can I cancel a reservation?
  Just access to our booking engine by clicking the "book now" button and follow the "cancel your booking" link.